Storm Hit? Here's What to Do Right Now
1. Stay safe. Do not go on your roof during or immediately after a storm. Do not attempt to patch or tarp in wet, windy, or lightning conditions. If water is actively entering your home, move furniture and valuables away from the leak area, place buckets or containers to catch water, and use towels to protect flooring.
2. Call us immediately. The sooner we know about the situation, the sooner we can get a crew dispatched. Describe what you're seeing — active leak location, how much water, any visible exterior damage, whether a tree or debris is involved. This helps us prioritize and bring the right equipment.
3. Document everything. Take photos and video of the damage — interior water intrusion, exterior damage visible from the ground, debris on or around the property. This documentation is critical for your insurance claim. Time-stamped photos showing the immediate aftermath strengthen your filing.
4. Do not sign anything from door-knockers. After major DFW storms, out-of-state contractors go door-to-door soliciting business. Many require you to sign an Assignment of Benefits (AOB) that transfers your insurance claim rights to them. Do not sign. Call a local contractor you can verify — one with a permanent DFW address, proper licensing, and a track record you can check.
Emergency Tarping & Damage Prevention
When we arrive for an emergency call, the first priority is stopping active water intrusion. We install heavy-duty tarps secured with 2x4 battens and screws — not the blue tarps from Home Depot held down with sandbags that blow off in the next wind gust. Our emergency tarps are installed to withstand subsequent storms and provide reliable protection until permanent repairs can be scheduled.
For localized damage — a blown-off section of shingles, a cracked pipe boot, a failed flashing point — we can often make a temporary patch on the spot that provides a weathertight seal until the full repair or replacement is completed. Temporary patches use compatible materials and proper installation techniques — not caulk and roofing cement that create bigger problems down the road.
Every emergency visit includes full photo documentation of the damage and our emergency measures. This documentation becomes part of your insurance claim file, showing the carrier exactly what happened and what steps were taken to prevent further loss. Under Texas insurance law, you have a duty to mitigate further damage — emergency tarping and patching fulfill that obligation and strengthen your claim position.
Emergency Repair FAQ
Questions about emergency roof service in DFW.
During business hours (Mon–Sat 7 AM – 7 PM), we typically have a crew on-site within 2–4 hours for active leak emergencies. After hours and Sundays, we respond to calls and dispatch as quickly as possible — usually same-evening or first thing the next morning. During major storm events when call volume is high, we triage by severity — active leaks into living spaces and structural exposure get priority over non-urgent situations.
Yes, in most cases. Your homeowner's insurance policy typically covers reasonable emergency measures to prevent further damage — this includes tarping, board-up, and temporary patches. These costs are usually included in the overall claim as 'emergency services' or 'temporary repairs.' We document everything we do during the emergency visit with photos and detailed notes so the charges are clearly justified in your claim. Keep in mind: you have a duty to mitigate further damage, so taking emergency action actually strengthens your insurance claim rather than complicating it.
Roof Emergency? Call Now.
Don't wait. Every hour of exposure makes the damage worse.
(817) 241-0859